We are committed to serve you through continuous improvement of our services. To facilitate interaction and strengthen our
services to be more responsive, a set of service standards at the various touch points is published for your
I go the extra mile for people impacted by my work, to meet intended outcomes.
I find solutions or offer alternatives to meet intended outcomes.
I work with various teams to deliver intended outcomes.
I think ahead to address the needs of people impacted by my work.
I am timely and proactive in attending to the needs of people impacted by my work, to meet intended outcomes.
I put myself in the shoes of those impacted by my work, to better understand their needs.