Reply to Media Queries on Methods to Redeem NS55 Credits

As part of our NS55 effort to recognise the contributions of national servicemen, NS55 credits are being progressively given out to eligible national servicemen in the month of July. All eligible recipients will receive their credits via the LifeSG application by 31 July.

The NS55 credits are recognised at a wide range of merchants that accept PayNow UEN QR or NETS QR, including supermarkets, retail and F&B outlets, heartland shops and hawkers, and online merchants. Some of these merchants offer additional discounts to our national servicemen when the credits are used. The credits may also be used to make payments to Government agencies and educational institutions, and to make donations to charities online, as long as these agencies accept payment via PayNow UEN QR or NETS QR.

This arrangement provides our national servicemen with flexibility and potential added benefits in the use of their NS55 credits. It also supports our businesses. National servicemen are free to decide how they would like to use the credits. Those who plan to encash them at merchants with such functions may wish to consider whether they might incur extra fees.

A non-exhaustive list of the merchants and collaborations for NS55 is available at go.gov.sg/ns55rp-merchants. For more information on how to access or redeem the credits, please refer to go.gov.sg/ns55rp-accesscredits. Those with additional queries may also contact the Ministry of Defence at contactus@ns55.com.sg or 1800 723 6755, Ministry of Home Affairs at https://hometeamnshelp.zendesk.com or 6708 6660, or approach digital ambassadors at the following locations:

• SG Digital community hubs

  located at selected community centres and public libraries

• SAFRA

  and

  HomeTeamNS

  clubhouses

• ServiceSG Centres

• RSVP Singapore The Organisation of Senior Volunteers

• Majestic Smart Seniors Applied Learning Centre